At Orbitrek®, we respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information.
What Information We Collect
We collect certain personal information about you when you interact with our website, make a purchase, or contact us. This includes:
- Contact details such as your name, email address, postal address, and phone number
- Account login details like your username, password, and security questions (for registered accounts)
- Purchase information including products bought, quantities, prices, and payment details
- Marketing preferences that indicate if you have consented to receive our newsletters
- Website usage data such as pages visited, links clicked, referring site, IP address, and browser type
How We Use Your Information
Orbitrek® uses your personal information in the following ways:
- To process orders and provide customer service
- To manage your account if you have one
- To communicate with you about orders, products, services, and promotions
- To personalize your experience by showing relevant content and ads
- To improve our website and product offerings
- To conduct analytics and anonymized market research
- To protect against fraudulent transactions
- To comply with legal obligations like tax reporting
When We Disclose Your Information
Orbitrek® does not sell or rent your personal information to third parties. We only share it in the following circumstances:
- With service providers under contract who help operate our business. This includes order fulfillment, payment processing, marketing, customer service, product development, and IT services. These providers are obligated to safeguard your information.
- With credit card companies to process payments. This may include sharing certain purchase details and contact information.
- With law enforcement, government agencies, or third parties when compelled by subpoena, court order, or other legal procedure. We may also share information when necessary to prevent harm or financial loss.
- To establish or exercise our legal rights, defend against a legal claim, investigate suspected fraud or share information as evidence in litigation.
- If ownership of Orbitrek® changes due to a merger, acquisition, bankruptcy, dissolution, etc. User information may be transferred as a business asset.
- With your consent or at your instruction. We may share your information other entities at your request.
How We Protect Your Information
Orbitrek® takes reasonable administrative, technical, and physical safeguards to protect the confidentiality and security of your personal information. We use secure server protocols, encrypt data in transit and at rest, and restrict internal access to customer data.
While we take robust precautions, no website or app can guarantee 100% security. We ask that you take care in protecting your account credentials, limit sharing of personal information, and alert us to any suspected data breaches.
Data Retention
We retain your personal information only as long as needed for business, tax, or legal purposes. We destroy unnecessary data in a secure manner.
Cookies and Tracking
The Orbitrek® website uses temporary cookies to enhance your browsing experience. Cookies improve page load times, allow secure logins, and enable site features. We do not use tracking cookies or sell cookie data.
You can disable cookies in your browser if desired, but some website functionality may be lost. See our Cookie Policy for more details.
Third-Party Links
The Orbitrek® website may contain links to third-party websites like social media sites. If you click those links, you will be directed away from our domain. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Children’s Privacy
Our website is not targeted to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided information, please contact us to request removal.
California Privacy Rights
California residents have the right to request certain information under the California Consumer Privacy Act (CCPA) regarding our data collection and sales practices over the past 12 months. To make a request, email us at [email protected] .
International Data Transfers
Orbitrek® operates globally so your personal information may be stored and processed in any country where we have facilities or service providers. We take steps to ensure data handled in other countries receives the same level of protection as your home country.
Your Data Rights
You have certain rights related to your personal data under privacy laws. These include:
- The right to access your personal information
- The right to correct inaccurate or outdated information
- The right to delete your data or restrict its use
- The right to download your data in a machine-readable format
- The right to object to certain processing of your data
- The right to lodge a complaint with your local supervisory authority
To make a request regarding your personal information, please contact us. We will respond within 30 days unless the request is complex.
Changes to this Policy
We may occasionally update this Privacy Policy as needed to reflect changes in laws, technology, our data collection practices, or website features. We encourage you to check this policy for changes prior to using our website or providing any personal information.
How to Contact Us
If you have any questions about this Privacy Policy or Orbitrek’s data practices, please email us at [email protected] ,
